Help Center

Help Center and FAQ's

How do I contact Royal State Storage?

If you wish to contact us, you can either fill out the contact form on our website, call (816) 650-6128 or email LakeCity@StateStorageGroup.com Our team is happy to answer your questions!

How do I login to pay my bill if I don’t have a email on file?

Use the first initial + last name (all lowercase) for your username. I.E. John Smith would be jsmith   

What are your hours?

Sunday By Appointment
Monday By Appointment
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM

What is a drive-up unit?

a Drive-up unit is the most convenient way to unload your belongings. Once you load up your vehicle and are ready to drive out to one of our facilities, you can simply park next to one of our storage units and complete your move in no time. We’re proud to offer this useful amenity at two locations in Independence, MO

Does Royal State Storage offer vehicle storage?

Yes we do! We also offer parking for your car, RV, boat, snowmobile, ATV, and nearly any kind of vehicle you may have. Whether you're looking for short or long-term storage solutions, you’re sure to find our vehicle storage options affordable and convenient at Lake City Royal State Storage

Do you have security features?

Yes we do! If you're storing something important or valuable, you need to know it's safe and rest assured it is with Royal State Storage. Our self storage facilities are equipped with top of the line security features. Our properties are fenced and gated. Cameras across the property, LED lighting and secured doors and tamperproof facilities keep your valuable safe! Don’t hesitate to ask us for more information.

    
How do I get started?

There are many steps you can take. For instance, you can check out our storage units, calculate the right space for you, and skim over our storage tips — all right here on our website. Whether you’re ready to reserve or have some questions first, feel free to contact us. Our team is happy to help with anything you need! Or check out our size guide below.


Self storage unit size guide. Shows closet, 1 bedroom, 2 bedroom, 3 bedroom, 4 bedroom and office recommended size gjuide.

Looking for more storage tips? 

Check out our State Storage Group storage tips page here